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When processes feel unclear or unsafe, people hesitate, and leaders are left navigating complexity without the clarity they need. The response in these moments is critical — it can reinforc…
The 24hrs post incident
Five Mistakes Leaders Often Make
The first 24 hrs after a serious incident shape everything that follows, and even experienced leaders feel pressure to act quickly and decisively. I've pulled together what leaders often get wrong, and what psychologically safe leadership looks like instead.
Organisational Learning
These slides explore the difference between a blame culture and a learning culture and why this makes a difference to an organisations response to an incident. We also look at the impact of that response.
Events:
Free Webinar
High Stakes Conversations for Leaders: A Trauma Informed Approach
Tuesday 28/7/26 12pm
This short, free session explores how trauma informed leadership reduces fear, supports staff, and leads to better decisions.
Register here: